Privacy Policy for Apex ADA
Effective Date: January 20, 2026
Our Commitment to Your Privacy
At Apex ADA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have when using our website and services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Who We Are
Apex ADA (“Apex ADA,” “we,” “us,” or “our”) operates the websites https://apexada.com and https://www.apexada.com (the “Site”). We provide software-as-a-service accessibility solutions, including:
• Website Accessibility Audits
• Accessibility Consulting and Remediation Guidance
• Free Accessibility Statements
• A subscription-based Accessibility Enhancement Widget
These offerings are referred to collectively as our “Services.”
2. How We Handle Data
When you interact directly with Apex ADA through our website or business operations, we act as the data controller, meaning we decide how and why your information is used.
When we process data on behalf of customers through our widget or accessibility services, we act as a data processor, meaning we handle data only according to customer instructions and applicable law.
3. Information We Collect
We collect only the information necessary to provide and improve our services.
Information You Provide to Us
This may include:
• Your name, email address, phone number, company name, website URL, and billing address
• Account and subscription details such as login credentials, plan selection, and widget settings
• Payment information processed securely by third-party payment providers (we do not store full credit card numbers)
• Messages or information you send us through forms, consultations, support requests, or accessibility statement requests
Information Collected Automatically
When you visit our website or use our services, we may automatically collect:
• Technical information such as IP address, browser type, device type, and operating system
• Usage data, including pages viewed, time spent on the site, and widget performance metrics
• Cookies and similar technologies are used to make the site work properly, understand usage, and remember preferences
Information from Trusted Third Parties
We may receive limited information from trusted service providers such as payment processors, analytics tools, hosting services, or embedded content platforms, in accordance with their privacy policies.
4. How We Use Your Information
We use your information to:
• Provide, operate, and maintain our website and services
• Set up and manage accounts, subscriptions, renewals, and billing
• Deliver and support our accessibility widget and services
• Improve performance, troubleshoot issues, and develop new features
• Respond to inquiries and provide customer support
• Send important service-related communications and updates
• Send marketing or educational content where permitted and with consent when required
• Comply with legal obligations and protect against fraud or misuse
We do not use your information for automated decision-making that has legal or significant effects.
5. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area, we process personal data based on one or more of the following legal bases:
• To perform a contract with you
• Our legitimate business interests, such as improving and securing our services
• Your consent, where required
• Compliance with legal obligations
6. Cookies and Tracking Technologies
We use cookies and similar tools to keep our site running smoothly, analyze how it’s used, and remember your preferences. You can manage cookie settings through your browser or consent tools where available. Disabling cookies may limit certain features of the site.
7. When We Share Information
We do not sell your personal information.
We may share information only in the following situations:
• With trusted service providers who help us operate our business (such as payment processing, hosting, analytics, or email services), under strict confidentiality obligations
• When required by law or to respond to lawful requests
• In connection with a business transaction such as a merger, acquisition, or asset sale
• With your explicit consent
8. How Long We Keep Information
We retain personal information only as long as needed to provide our services, meet legal requirements, resolve disputes, and enforce agreements. Account and subscription data is generally kept while your account is active and for a reasonable period afterward. Anonymous or aggregated data may be kept longer.
9. How We Protect Information
We use reasonable administrative, technical, and physical safeguards to protect your information. While no system can guarantee absolute security, we take data protection seriously and work to minimize risk.
10. Your Privacy Rights
Depending on where you live, you may have the right to:
• Access the personal information we have about you
• Request corrections or updates
• Request deletion of your information, subject to legal limitations
California Residents (CCPA/CPRA)
California residents have additional rights, including the right to know what personal information is collected and how it is used, and the right to request deletion. Apex ADA does not sell or share personal information as defined by California law.
European Residents (GDPR)
Residents of the European Economic Area may have rights including access, correction, deletion, restriction, portability, and objection to certain processing activities. You may withdraw consent at any time where consent is the legal basis for processing.
11. Children’s Privacy
Our website and services are not intended for children under the age of 13 (or under 16 where applicable). We do not knowingly collect personal information from children. If such information is discovered, it will be deleted.
12. International Data Transfers
Your information may be processed or stored in the United States or other countries where data protection laws may differ. By using our services, you consent to these transfers where permitted by law.
13. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services means you accept the revised policy.
14. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, you can contact us at:
Email: info@apexada.com
Address: [Insert business address if applicable]
Apex ADA is committed to accessibility. Alternative formats of this Privacy Policy are available upon request.